Your Business And Relationships
There are many relationships in and around your business and nurturing them is not always easy. How many can you name and you know their effect?
Some of the relationships that I can think of are:
- the relationship between the owner and the employees
- the relationship that the various employees have with each other
- the relationship that you and each of your employees has was your customers
- the relationships that you have with your suppliers
- the relationship you have between your business and the community as a whole
- the relationship you and your employees have with each of your family members can affect your business
- the relationship you have with your marketing team
Relationships are an important part of your life, the lives of your employees and to the success or failure of your business.
Anyone that’s ever been in a relationship knows that they aren’t always easy to develop or maintain.
That statement is as true for business relationships as it is for personal relationships. They can be hard to develop, hard to maintain and easiest to destroy.
If you take the time and make the effort to develop good relationships with your suppliers, employees and customers, the rewards are almost always going to be greater than the effort that you have to put into building and maintaining the relationship.
In many ways, your employees, your suppliers your customers and the community as a whole is part of the family that makes up your business.
If you have a disagreement in any one of your relationships, it’s always best to try and work it out as peacefully and as amicably as possible because making decisions and taking actions when emotions are high could turn out to be a very costly mistake.
A consumer that leaves your store with a bad taste in their mouth about your business could leave negative reviews online in multiple places and it will take at least 10 positive reviews to take the sting out of one negative review. If that customer left reviews on five different directories, you’ll need a minimum of 10 reviews on each of those five directories to try to rebuild your reputation and sometimes even more than that.
If you make a supplier angry, they might be able to get you blackballed with a number of other suppliers.
Disgruntled employees usually know enough about your business to be able to sabotage it in ways you didn’t even know that it could be sabotaged.
I suggest that you never get on the bad side of city officials because I’m sure there’s at least one obscure ordinance that you’re in violation of even though you didn’t know it existed.
Share this with your friends and colleagues then leave your thoughts below.
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